Privacy Policy

POLICY

To ensure the safety and comfort of all our guests, we kindly ask you to observe the following regulations.

Check-in & Check-out

  • Check-in: from 15:00
  • Check-out: until 11:00

On the day of departure, please vacate your room by 11:00.

  • A late check-out until 18:00 (subject to availability) will be charged 50% of the daily rate.
  • A late check-out after 18:00 will be charged the full daily rate.

Payment

Payment for accommodation and services is due upon arrival. Accepted payment methods:

  • Cash in euros
  • Credit/debit card (Mastercard, Visa, Maestro, Discover, Diners)
  • Bank transfer (Piraeus, Eurobank, NBG, Revolut, PayPal)

In case of early departure, guests are required to pay 100% of the remaining reserved nights, based on the agreed rate. The same applies in case of a no-show, unless the guest can prove a force majeure reason with valid documentation.

Key Card

  • Upon check-in, guests receive their room key card from the reception staff or via self check-in.
  • The self check-in code is valid for single use only. Afterwards, the key card must be used for access to the property and the room.
  • Please leave the key card inside the room upon departure.

Visitors

  • Visitors are welcome in the reception area only.
  • Entry into rooms, apartments, or suites is permitted exclusively to registered guests.
  • Food and beverage deliveries must be collected at the property entrance.

Infants & Children

All infants and children are welcome with an additional charge of €10 per night.

Housekeeping

  • For extended stays, cleaning and linen change are provided free of charge upon request.
  • Daily cleaning and linen change are available at €10 per day.
  • Please inform us in advance of your preferred day and time (09:00 – 16:00).

Smoking

Smoking is strictly prohibited in all indoor areas. It is only allowed on balconies or private terraces, where available.
Non-compliance will incur a €150 charge per room/suite to cover professional cleaning costs.

Guest Responsibilities

  • The property is not liable for the loss, damage, or destruction of guests’ belongings during their stay. Use of the in-room safes is recommended for money and valuables.
  • The property bears no responsibility for damage or loss due to force majeure (e.g., earthquake, fire).
  • Guests are responsible for any damage to furniture, equipment, or utensils caused by negligence or improper use and must cover the cost of repair or replacement.

Additional Information

  • Pets are not allowed.
  • Quiet hours: 23:00 – 07:30.
  • Free luggage storage is available on the day of check-out.
  • Guests are required to present a valid photo ID at check-in.
  • Staying at our property implies acceptance of the above regulations.

 

Thank you for your cooperation!